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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Concepcion Naranjo De Aguirre

Concepcion Naranjo De Aguirre

December 9, 2025

5  out of  5
rating by Concepcion Naranjo De Aguirre
"Friendly and very professional, Erica Talamantes was very patient with my mom and me."
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Mayra Gonzalez

December 9, 2025

5  out of  5
rating by Mayra Gonzalez
"From the onset introduction insurance information was clear and thorough all the way to the end. Erica is an asset to herself and to this company"
We responded:
"Thanks so much for the awesome feedback! We’re really happy to hear that Erica made everything clear and easy to understand from start to finish. She’s definitely a fantastic part of our team, and it means a lot that you took the time to recognize her hard work. If you ever have any questions or need help with anything else down the road, don’t hesitate to reach out. We’re always here for you!"
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Kay Darlene

December 9, 2025

5  out of  5
rating by Kay Darlene
"Erica was great! She listened to exactly what I was looking for, & gave me a great rate for my car insurance. She also included a great life insurance policy & insured my tech devices. I’ve been recommending her to everyone :)"
We responded:
"Thank you so much for your wonderful review and for recommending Erica! We’re delighted to hear that she was able to listen carefully to your needs and provide you with great rates for your car insurance, life insurance, and tech devices coverage. It means a lot to us that you’re spreading the word about our services. If you ever need anything else, we’re here to help!"
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Bethany Everette

December 8, 2025

5  out of  5
rating by Bethany Everette
"Erica was so helpful! She went the extra mile to make sure I found the right policy for my family."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that Erica was able to go the extra mile to help you find the right vehicle insurance policy for your family. Your satisfaction is our top priority, and we truly appreciate your trust in us. "
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Kaylie Aparicio

October 22, 2025

5  out of  5
rating by Kaylie Aparicio
"I just switched over to State Farm with the help of Cassandra. She was the best and made the process go by quick and easy! 🥳"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cassandra made your switch to State Farm quick and easy. We appreciate your trust and look forward to serving you!"
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Charles Garza

October 17, 2025

5  out of  5
rating by Charles Garza
"My experience switching to State Farm from Allstate was smooth thanks to Cassandra Abrego. She not only was able to give me an affordable quote, but took the time to educate me on the coverages and policy information to guide me to an informed decision."
We responded:
"Thank you so much for your kind words and for choosing State Farm! We're thrilled to hear that Cassandra Abrego was able to provide you with an affordable quote and guide you through the coverage options to help you make an informed decision. Your satisfaction is our top priority, and we’re here to support you whenever you need. Welcome to the State Farm family!"
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Andy Gonzales

September 14, 2025

1  out of  5
rating by Andy Gonzales
"I wish State Farm would quit advertising with NFL and maybe just maybe we could get more affordable rates! I pay so much for my coverage and I know it's my fault for not switching but I'm old school and hate taking chances with insurances! Seems like everytime I get billings it just keeps going higher!"
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Erika Penaflor

July 25, 2025

5  out of  5
rating by Erika Penaflor
"State Farm is my go-to for all insurance needs! I recently had some matters to handle, and Erica Talamantes assisted me. She was incredibly helpful and maintained excellent communication throughout the entire process. I truly appreciated how she kept me informed every step of the way."
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Jacob Cavazos

July 23, 2025

5  out of  5
rating by Jacob Cavazos
""Erica was amazing! She took the time to thoroughly explain everything about my car insurance, making sure I understood every detail. She was quick and efficient with our time, making the whole process seamless. What really impressed me was that she identified coverage gaps I didn't even know I needed. Highly recommend working with Erica for all your insurance needs - she's knowledgeable, professional, and truly cares about her clients!""
We responded:
"Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Erica provided you with clear explanations and helped identify important coverage gaps. It's our goal to make the insurance process as smooth and personalized as possible, and we're glad Erica delivered on that. We appreciate your recommendation and look forward to continuing to support your insurance needs!"
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Jackelyn

July 9, 2025

5  out of  5
rating by Jackelyn
"Erica Talamantes was really helpful and nice getting my insurance for the first time. She answered all of my questions with a smile:). Great costumer service!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Erica provided helpful and friendly service. We appreciate your feedback and look forward to assisting you again!"
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Krystal Cantu

June 19, 2025

5  out of  5
rating by Krystal Cantu
"I called and Erica was able to help me bundle on my auto insurance, she was great and guided me along the way! Call her for any type of quotes and she will help you every step of the way!"
We responded:
"Thank you for your wonderful feedback! We're glad Erica could assist you with bundling your auto insurance and provide great guidance. We appreciate your recommendation and are here to help anytime!"
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Misael Ramirez

June 19, 2025

5  out of  5
rating by Misael Ramirez
"Outstanding Service! Kassie Gonzales helped me with a claim for a cracked windshield, and she was absolutely awesome. She was well-informed, professional, and very thorough throughout the entire process. My windshield was cracked around 9:30 AM, and thanks to Kassie’s efficiency, Safelite Mobile had it repaired by 3:00 PM that same day. What’s even more impressive is that she managed all of this while still assisting walk-in customers at the office. Kassie is simply outstanding — a true asset to her customers and her office."
We responded:
"Thank you for sharing your experience! We're delighted to hear Kassie provided outstanding, efficient, and professional service. She truly goes above and beyond for our customers. Your kind words mean a lot to us and we’re grateful for your support!"
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Alexandra Palomino

June 18, 2025

5  out of  5
rating by Alexandra Palomino
"The representative Erika was very helpful and knowledgeable. She quickly explained the process of my auto and home insurance. She even gave me a great bundle deal and was able to save me some money. I highly recommend coming over to State Farm."
We responded:
"Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Erica provided you with exceptional service and helped you find a great bundle deal for your auto and home insurance. Your recommendation means a lot to us, and we look forward to serving you in the future. If you have any more questions or need assistance, don’t hesitate to reach out!"
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Gloria Kury

March 14, 2025

2  out of  5
rating by Gloria Kury
"Beef was on the verge of going bad. Last time there."
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James Baker

March 14, 2025

5  out of  5
rating by James Baker
"Great staff, very friendly and helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. We pride ourselves on providing excellent service, and your feedback motivates us to keep up the great work. We look forward to seeing you again soon! "
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Brandon Abundiz

October 29, 2024

5  out of  5
rating by Brandon Abundiz
"I was searching for a new insurance and came across Ms. Erica Talamantes at Harlingen Market days. I requested a quote and was contacted promptly. I was satisfied with the coverage and the rate I was given for my vehicle. I added a life insurance policy and received a discount for bundling and a drivesafe discount. Overall great encounters with all team member at the Tito Resendez Harlingen offices."
We responded:
"Thank you so much for taking the time to leave your review! We truly appreciate your feedback and are grateful for the opportunity to connect with you at Market Days. Your support means the world to us. Looking forward to continuing to provide top-notch service for you and all of our amazing customers! "
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Yvette Cano

September 13, 2024

5  out of  5
rating by Yvette Cano
"Laura is the best. She’s the only one I like to talk to since she’s super friendly and knows what she’s doing. She’s also so positive and sweet. I wish I had more reasons to call her just so I can listen to her voice - in a non creepy way. Seriously y’all she’s so nice."
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Vee Jayde

September 10, 2024

1  out of  5
rating by Vee Jayde
"Kassie lied to me about an online bill not going through then double charged me. And now I have to wait till they talk to corporate to make sure I’m “up to date” on payments. And ignored me when I asked if I could have the money they over charged me back. I literally have the receipts and bank statements. I usually never have issues but the girl I normally talk to was out of the office so here I am. So I’ve paid just under $1000 for one car in a week and they have to check if that’s sufficient. Will definitely be looking for other insurance options. Update: got off the phone just now and basically me being overcharged is my fault because I used two different cards. No attempts to try to make this right just blamed the customer. Can barely afford groceries and my State Farm “neighbors” made things so much worse for me this month. Literally in tears. Update 2: called back a 3rd time. Finally got offered a refund."
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Tadeo Rodriguez

August 6, 2024

5  out of  5
rating by Tadeo Rodriguez
"Erica helped me with everything I needed 10/10 go with them they will help you save a lot $$$$"
We responded:
"We're thrilled to hear that we could save you money, Mr. Rodriguez! Thank you for taking the time to leave us such a fantastic review. We strive to provide top-notch service and it's always great to hear from satisfied customers. Your feedback means the world to us!"
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Carlos Salazar

July 13, 2024

5  out of  5
rating by Carlos Salazar
"Great service! Will go bk highly recommended"
We responded:
"We're thrilled to hear you had a great experience! Thank you for choosing us and for your kind words! We look forward to serving you again soon! "
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John Velez

June 18, 2024

5  out of  5
rating by John Velez
"Great! 5 stars! Appreciate your help Erica in reviewing all my policies. Thanks for taking your time with me. Thanks for your professionalism. J Velez"
We responded:
"Thank you so much for your amazing review! Your kind words truly made our day, and we are so grateful for your support. We truly appreciate you taking the time to share the experience you had with Erica. Your feedback means the world to us! 😊"
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Nora Jimenez

June 7, 2024

5  out of  5
rating by Nora Jimenez
"Erica has excellent customer service and very knowledgeable and efficient. She assisted me and my husband in getting life insurance coverage."
We responded:
"Mrs. Jimenez! Thank you so much for your review on Erica! I am glad we were able to help both you and your husband find a life protection plan that is personalized for you both and fits your needs! "
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ImTheClay

April 24, 2024

5  out of  5
rating by ImTheClay
"I've been with Tito Resendez for about 7 yrs now. That should say it all."
We responded:
"Thank you so much for your review, that itself speaks volume! We all here at our agency truly appreciate your business and loyalty to us. "
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Aileen Garcia

March 12, 2024

1  out of  5
rating by Aileen Garcia
"If I could give less I could I have my home and cars with them and all I get is the run around . No straight answers . At first when they want your business all good and then they want to charge you more and more for no reason . When you call to get anwser everyone has a different response"
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Elizabeth Contreras

March 9, 2024

5  out of  5
rating by Elizabeth Contreras
"Very happy with my policy! Erica was really helpful and knowledgeable and she provided me with great customer service! She answered all my questions I had! I highly recommend 100 %"
We responded:
"I am so pleased to hear about your service and experience with Erica! Thank you so much for your time to review us! "